How damaged products impact your profitability
E-commerce retailers and manufacturers put in a significant amount of effort and investment making sure the products they produce meet quality and performance goals. However, if faulty packaging results in consumers receiving your product damaged, the impact to the bottom line can be significant.
For larger retailers, the impact of damaged products to the bottom line can turn into millions of euros.
For a single return, hundreds of euros in added costs can be easily incurred if every function and process was
included in the calculation.
Identifying six key areas
In this white paper six key areas are identified that each product manufacturer or fulfilment operation needs to understand when trying to minimise product damage and its resulting impact on profitability.