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Customer & Technical Service

Technical Services

Always here for you.

Our customers are at the heart of our business and we understand that any amount of down time impacts your business. Our approach to service is two-fold: we proactively monitor your packaging machines through our proprietary software platform to schedule routine maintenance. And in the event of an immediate need, our field technicians are quickly dispatched to assist you.

Services:

  • We conduct regular preventative maintenance visits to make sure your systems are work seamlessly day-in day-out
  • Local Pregis field service teams—located near you to maximise uptime
  • Service Hotline for immediate support

Benefits:

  • Less downtime due to proactive preventative maintenance
  • Peace of mind that comes from knowing we are always on call
Parts & Service Requests